Pitch Conditions of Hire

1. The period of hire for pitches is from 2pm on day of arrival to 1pm on day of departure. Arrivals after 6pm must be notified. Pitches not occupied by noon the following day may be re-let if no notification is received or payment not received in full.
   
   
2. On Arrival owners must register at reception and only persons and pets declared on the booking form will be accommodated. Any guests or visitors must be reported to reception on arrival. During bad weather and winter months cars must NOT be parked on the Grass.
   
   
3. All Ground sheets must be breathable and approved by the Park Manager before use. Dornoch Firth Caravan Park reserves the right to ask the hirer to move pitches/lift groundsheets to preserve the health of the ground beneath.
   
   
4. For occupations of more than 14 days, awnings must be removed for a period sufficient to allow the grass to recover.
   
   
5. Well behaved dogs* are permitted on the Park, (*excluding dangerous breeds) - this must be advised when booking - but restricted to 2, which must not be left unattended at any time. Dogs must be kept on a short lead whilst on the Park at all times. Dogs must be exercised off the Park. A charge per pet per night will be made (up to a maximum of 2 pets) Guide Dogs are exempt from these charges.
   
   
6. In order to preserve the peaceful nature of our Park, generators are not permitted and Musical instruments, TVs and radios, cassette players etc and all motor vehicles must not be used to cause nuisance to others especially between the hours of 10.30pm and 8am.
   
   
7. Club Rallies/Large Groups etc are accepted at the discretion of the Park Manager and with prior booking and payment.
   
   
8. Bookings made by persons under 18 cannot be accepted. All children must be given suitable supervision by parents/guardians throughout the holiday period. It is important that parents/guardians always know where their children are. Ball games are not permitted in the vicinity of caravans.
   
   
9. All male or all female parties under the age of 25 will only be allowed to hire the pitch at the absolute discretion of the Park Manager whose decision is final.
   
   
10. All prices include VAT but these may be varied at anytime in the event of a change of rate of VAT or introduction of any tax or any bank charges and other costs we may incur if payment is made in a foreign currency or if we have to represent a cheque.
    
    
11. Prices subject to change without prior notification.
    
    
12. If you pay by credit/debit card, you agree to pay a percentage of the total to Streamline Merchant Services, for handling services it provides to you. The total amount paid is the same however you pay.
    
    
13. The deposit is payable at the time of booking and is non-refundable, provisional bookings are only held for 10 days after the initial contact. The balance is payable 28 days before the arrival date, for all methods of paying. If the balance has not been received by the due date your booking may be cancelled and pitch offered for hire without notification. For bookings made within the 28 days prior to your start date, you will be required to pay the full hire charge when you make your booking, unless we specifically agree otherwise.
    
    
14. If you cancel, the deposit will not be refunded. If cancellation is made before the balance is due, we will relieve you of all responsibility to pay the balance and will refund you the balance should this have been paid; the balance will be refunded in the manner in which it was paid. If cancellation is made subsequently to a change of holiday date any refund will be made in accordance with the earlier balance due date. If you cancel after the 28 day balance due date you forfeit the full amount.
    
    
15. Special Offers are subject to our normal Terms and Conditions, any exceptions to these will be stated in the individual Offer's own Terms and Conditions. All Special Offers are Non-Refundable, unless otherwise stated.
    
    
16. No illegal substances or offensive weapons may be brought onto the Park. No firearms/air rifles may be brought onto the Park without the Park Managers approval, all safety and security precautions MUST be taken at all times.
    
    
17. No GOLF Practice permitted on the Park, this includes Practice Swings without golf balls.
    
    
18. For safety of all, there is a speed limit of 5 mph on the Park. Any person exceeding this limit, or driving with undue care, shall be removed from the Park with immediate effect and without recompense.
    
    
19. The Management are entitled to refuse a reservation or hire pitches to any person who in their opinion is not suitable to take charge. In such cases all deposits shall be refunded in full and the booking agreement will be discharged.
    
    
20. The management also reserve the right to expel without recompense, any person for conduct that is detrimental to the accommodation/Park or the well being and safety of other Park visitors and staff or the pitches themselves and all damages etc must be paid for.
    
    
21. Hirers/Occupants must undertake to keep their pitch, and facilities in a clean and tidy condition during the period of their occupancy and must leave the pitch and facilities in the condition in which they would wish to find them. Pitch hirer will be charged for any damage/breakages caused by themselves, their guests or visitors to the pitch or to any Park facilities. They will also be charged for damaged/removed cables at their pitch.
    
    
22. Dornoch Firth Caravan Park and its employees shall not be liable for any loss, damage to or theft from any Caravan, Motor Caravan, Tent, Vehicle or other property, nor for any injury, accident or mishap to any person on the Park, unless the same be caused or contributed to by any negligence or default on the part of Dornoch Firth Caravan Park or its employees. You should be insured for your property and any unforeseen eventuality. By occupying our accommodation, you accept responsibility for it and it’s equipment throughout the period of hire.
    
    
23. A copy of the Park rules is on display in reception. All holidaymakers are expected to read and respect the rules during their stay and note that the management reserve the right to make changes to the rules or prices at any time. Payment of a deposit constitutes accepting these responsibilities for all members of your party.
    
    
24. Left belongings can be returned by arrangement and pre-payment of a handling and administration charge of £10 plus postage and packing otherwise they will be disposed of after 14 days.
    
    
25. These rules are intended to ensure all our guests enjoy their holiday at Dornoch Firth Caravan Park and wish to return again to savour our unique atmosphere, location and beautiful surroundings.
    
    

It is a condition of hire that you accept the rules which are for the benefit of all.